We will get back to you as soon as possible. If the request is simple, we can solve it via e-mail. If the request needs further analysis, we will inquire about your preferred communication method (e-mail, zoom, face-time, WhatsApp, iMessage etc.) and discuss the details.
We send you a proposal with a sketch, the estimated time and the price.
Once approved, we will send you a link and a password to a private page on our website. It will be possible to pay for the custom jewel. On this page, it will be possible to follow the progress of your custom piece, view exclusive sketches and communicate with us for any additional information.
Once the payment has arrived, production will start.